Tag Heuer frees its products and invites you to discover them without any barriers at Baselworld 2019.
At Baselworld, brands are often criticized for not presenting their products to the public. Those times are past; Tag Heuer presents its entire collection via free access using the iTAG, the interactive connected module.
Tag Heuer presents its collection with connected free access display iTAG during Geneva Days.
The iTAG connected display in the lounges of the Hotel Kempinski in Geneva during Geneva Days. The entire collection within reach with free access. Digital technology does the rest.
Journées particulières TAG HEUER: In a few clicks, you can discover, try and purchase your watch.
No more display cases, just modules! The products belong to the visitors who control them using an iPad. We are in the phygital world = physical + digital (products that are physically present showcased using a digital medium).
The iTAG display allows you to try a watch on in only a few seconds.
You find it surprising to be able to touch the watches? You will find it absolutely normal to try them on!
#TAGyourdream: the very first completely modular, fully connected store.
Ginza, Japan, 9th April 2018: Superstar model and brand Ambassador Bella Hadid was today invited by TAG Heuer to officially launch the brand's new boutique concept in the Ginza district of the Japanese capital, Tokyo. Disruptive and avant-garde since its creation in 1860, TAG Heuer is reinventing the customer boutique experience, unveiling the very first completely modular, fully connected store.
To mark the occasion, Jean-Claude Biver, CEO of TAG Heuer and President of the LVMH Group Watch Division, invited Bella Hadid, brand Ambassador and leading model with millions of followers, to immerse herself in Japanese culture. She joined Shido Nakamura, one of the country's most popular Kabuki actors, to take part in the traditional opening ceremony, which consists of breaking open the lid of a sake barrel. Bella was then able to discover this new boutique. From the digital façade and the displays to the decoration itself, every aspect of the boutique is completely modular. This revolutionary concept is a first in the world in watchmaking, offering the customer full immersion in the brand universe thanks to the omni-channel boutique purchasing experience.
After discovering the avant-garde world of TAG Heuer, Bella was able to take part in a traditional Japanese tea ceremony, an age-old rite which is nothing short of an art form. With grace and curiosity, Bella savoured this sacred moment, appreciating the ritual and the unique expertise offered by the tea house set within the beautiful gardens of HappÅ-en.
Jean-Claude Biver, CEO of TAG Heuer and President of the LVMH Group Watch Division, spoke about this new concept: "Now, more than ever, luxury equates to authenticity, simplicity, space and time. At TAG Heuer, we translate this as individuality, quality, service and exclusivity. This new boutique concept is perfectly in line with the avant-garde spirit of the brand. The Ginza boutique is the perfect setting to showcase this innovation, since ensuring excellence in customer service is firmly rooted in the local culture of Japan."
Yasuomi Kawamura, CEO of TAG Heuer Japan, added: “We are honoured to have TAG Heuer Ambassador Bella Hadid here to open this new flagship boutique in Japan. She is a true fashion icon and her work on social media makes her an inspiration to the youth of today. She perfectly embodies our young, tech-savvy customer base, which this new boutique concept is designed to attract."
Bella Hadid was completely at home with the interactive technology, particularly the new iTAGs, the brand's cutting edge connected displays. With just a few clicks on the iPad built into the display, the customer can select his or her favourite models, browsing by either the brand's themes or product collection.
Thanks to an ingenious system which synchronises the iPad and the iTAG, the watches, on a pivoting support, appear instantly lit up on the display, allowing them to be easily accessed and appreciated.
Customers can also transfer their selection to a mobile device, which allows them to extend their purchasing experience outside of the store when they log into my tagheuer.com.
"This new boutique is truly amazing! The watches are so easy to access, which makes purchasing the watch so much simpler. And it's great fun to be able to select the watches so easily just using the iPad!" said Bella Hadid. "I am delighted to have had the opportunity to open this boutique and have enjoyed immersing myself in Japanese culture, with all its fascinating codes and rituals!"
This new system gives the customer total independence when purchasing a watch, with a whole host of possible options, such as online ordering with in-store pick-up or a more comprehensive introduction to the piece in a traditional store on the second floor. The TAG Heuer sales team is present at all times, permanently connected to the iTAG through their connected watch, which informs them directly if a customer wishes to try on the model they have selected. The watch is now equipped with the clienteling app to ensure a memorable service. The seller now plays a new role, either centrally, adding emotion and relevance to the customer experience, or acting simply as a facilitator.
With this unique concept, which brings the brand even closer to the ultra-connected youth of today, TAG Heuer has moved even further away from the traditional, conservative codes of the watchmaking world. True, as always, to its avant-garde spirit.
Baselworld 2018: The only thing iTAG connected displays changed, is everything!
In only a few clicks, you can discover, try and purchase your watch on the same display. The different presentation modules turn into living counters which can present real products one after another, bringing them to life. The articles presented also provide a clearer vision of the brand and its world by directing customers towards the products of most interest to them (e.g. men or ladies).
Visitors can discover the world of TAG HEUER in only a few clicks. They can visit one of the exhibition rooms at any time for a more conventional presentation or complete their global purchase on one of the modules. They can also archive their experience on their mobile phone in order to review it at home the next day to finalize their purchase.
iTAG: it’s no longer a display case, it’s a sales tool.
Jean-Claude Biver presents iTAG, the new connected Tag Heuer display.
In only a few clicks, you can discover, try and purchase your watch on the same display. It’s no longer a display case, it’s a sales tool.
iTAG: the new TAG HEUER connected display.
In only a few clicks, you can discover, try and purchase your watch on the same display. iTAG: it's no longer a display case, it's a sales tool.
Tag Heuer and its connected table.
Fourteen freely accessible products on a table – a futuristic vision in terms of consumer-oriented product presentation.
A connected table for TAG HEUER at Baselworld 2016.
Freely accessible products that you can actually touch. Without a doubt, this is the future of display cases. Bringing the customer closer to the product creates an experience. As facteur Cheval said, it is prohibited not to touch! #freeaccess #TouchTable #ConnectedTable for #ConnectedWatch #TagHeuer #Baselworld2016 #vitrinelibreacces #dietlin #xdietlin #xavierdietlin
Tag Heuer Haute Horlogerie display-case at Harbour City in Hong Kong.
Tag Heuer’s new showcases react to movements of passers-by thanks to invisible infra-red sensors. The spy-glass conceals the timepiece, revealing it miraculously whenever a visitor appears #tagheuer #tag #hautehorlogerie #spyglassdisplay #spydisplay #spyglass #hautehorlogeriedisplay #tagdisplay #harbourcity
Screens are moving for Tag Heuer at Baselworld 2013: New dynamic video displays.
Screen Motion Technology, a world first presented at Baselworld 2013 for TAG Heuer – new dynamic video displays with infinite modular permutations.
Tag Heuer Haute Horlogerie display-case with motion sensor reacts to movements at TimeCrafters, the Luxury Watch Show in NYC.
Tag Heuer’s new showcases react to movements of passers-by thanks to invisible infra-red sensors. The spy-glass conceals the timepiece, revealing it miraculously whenever a visitor appears.
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